Contact The Casting Room

Method of Payment

Casting Room accepts several different payment methods for membership purchases. For memberships purchased in Canada and USA, payments can be made in person or online.

Please note that payments sent directly to our offices will not be accepted at this time.

Refund Policy

Castingroom memberships are non-refundable. Each membership is automatically reccurring in order to avoid any interuption in service on your account.

Billing & Membership Questions

Castingroom takes Billing and Membership problems very seriously. Please be as detailed as possible so we can resolve the issue properly. In the event that we cannot locate your membership account, we may request additional information regarding your billing details.

We make every effort to respond during the same business day, but at times it may take 1 – 2 business days. If you do not hear from us within that time, this might mean that our emails are being filtered by your provider. Please send the request again and we will attempt another method of contact.

Thank you for your patience.
Casting Room Inc. © 2024 All rights reserved.

Privacy Inquiries

Your concerns regarding Castingroom’s privacy policy and practices are important. Please direct your inquiry to the Privacy Director [email protected]

Business Inquiries

Please direct business inquiries to the Business Department [email protected].

Media Inquiries

All media and public relations professionals please direct inquiries and requests to the Media Department [email protected]

Casting Room Studios Inc.

525 West Pender Street
Vancouver, BC. V6B1V5
Tel: 604 558 2278 (cast)
E: [email protected]